How Long Does Accountable2You Retain Activity History?

Short answer: We keep activity for 15 days. After that, we delete it permanently from our servers and from your Reports page.

Can You Restore Old Data From a Backup?

To protect your privacy, we don't keep backups of activity data. Once activity is more than 15 days old, we can't restore it.

Can I Keep My Activity Data Longer Than 15 Days?

Yes! Our Scheduled Exports feature emails you a copy of your activity report, either one time or on a schedule you pick. The email includes a spreadsheet file (.CSV) that you can save for as long as you like.

Set Up a Scheduled Export

1. Select your name (or user profile icon) in the upper-right corner of your account.
2. Select Scheduled Exports.
3. Select the Schedule New Export button.
4. As shown in the example below, select the options that best fit your reporting needs:

Scheduled Export Options: 

• Frequency: Choose how often you get the export.
• Day of Week: Choose the day it arrives.
• User: If your plan has more than one member profile, choose whose activity to include.
• Device: Choose which devices to include.
• Alert Level: Choose which records to include. All Activity includes everything. Questionable includes only yellow records. Highly Questionable includes only red records. All Alerts includes both yellow and red.
• Report Name: Give the export a name so it's easy to find in your email and edit later.