If you have purchased a new device to replace an older one, or have chosen to cancel your subscription, you will need to uninstall the Accountable2You app from the Kindle device that you are no longer using.
If you are experiencing any issues with the app, please contact our support team who would be glad to assist.
Step 1: Open the Accountable2You app and select "Uninstall".
Step 2: Provide a reason for your accountability partners.
If your account is still active, your accountability partners will be informed that you have removed the application from your device. Help them understand the reason by indicating this in the space provided. When finished, click "Uninstall Accountable2You".
Step 3: Confirm uninstallation.
Step 4: Deactivate the Admin feature.
Accountable2You is required to be a "device administrator" on a Kindle device in order to monitor activity. Before you can delete the app, you need to disable the administrator feature. To do this, "Manage Device Administrators".
On the next page, click "Deactivate" at the bottom of the page.
Step 5: Re-confirm uninstallation.
Now that the administrator feature has been deactivated, repeat the uninstallation request. Click "Uninstall Accountable2You".
Lastly, select "OK" when asked to confirm the uninstallation.
Accountable2You has been removed from your device. Your accountability partners will receive an e-mail that looks similar to this:
NOTE: This process does NOT cancel your Accountable2You account. Click here for instructions on cancelling your account.
If you have any issues with the uninstall process please contact our support team for assistance.