Instant Text Alerts

Instant Text Alerts are SMS text message alerts that go out within 5 minutes of any highly questionable (🔴 red alert) activity. These alerts allow partners to rapidly reach out and address a concern with the device user, offering more immediate help in the middle of temptation.

Enable Instant Text Alerts

Follow these steps to enable Instant Text Alerts:

1

Log in to your Accountable2You account online here.

2

Select your profile icon and choose Alert Settings.

3

Switch the Text Alerts toggle "on" for any device.

4

If your phone number is already set up for Instant Text Alerts, click the Save button at the foot of the page to confirm your changes. (If this is your first time setting up Instant Text Alerts, see Verify Your Phone Number below.)

Verify your phone number

If you haven't already set up your phone number with Accountable2You, a pop-up window will appear when you first enable any Text Alerts in order to verify your phone number.

If you see this pop-up window, follow these steps to finish setting up Instant Text Alerts.

1

Type your phone number into the proper field in the pop-up window.

2

Select the Send Verification Code button. (You'll receive a text message with a verification code.)

3

Enter the verification code from your text message into the new box that appears and then select Verify and Save.

4

Select Ok after receiving the confirmation that your phone number has been verified.

5

Select the Save button at the bottom of the page to confirm your changes, and you’re all done!

Edit your phone number for Instant Text Alerts

If you need to change the phone number you receive text alerts at, follow these steps:

1

Go to the Text Alerts tab of your Account Settings.

2

Select the blue Change Number button (or, if you’d just like to remove your number, simply choose Remove Number and Yes to confirm that change).

3

Type your new phone number into the proper field that appears.

4

Enter the verification code from your text message into the new box that appears and then select Verify and Save.