Google released security updates that require Android users to re-confirm the application's security permissions to resume normal use.
If you've previously enabled GPS accountability on your device, you may need to re-enable it again to confirm your security preferences, per Google's recent changes. If you've yet to enable GPS accountability, you'll want to visit this article instead.
Thankfully, re-enabling GPS permissions is quick and easy:
- First of all, make sure you’ve installed any pending updates in the Google Play Store app.
- Next up, open the Accountable2You app
- Tap the blue Settings button, type your Accountable2You password, and then tap Enter.
- Forgot your password? You can reset it here.
- Tap the checkbox to enable Send Location Data.
- If prompted to grant location access, tap Allow all the time (older devices, tap Allow).
- Tap Close, and you’re all set!
If you're still having trouble with GPS monitoring, we'd recommend reading the tips and information below, as well.
The Location Monitoring features offered by Accountable2You are solely dependent on the GPS capabilities of each particular device. While our ability to capture the device's location and place it into the accountability report is a powerful tool, we have no direct control over the location information your device reports at any given moment.
To explain a bit further, the GPS location information Accountable2You captures is exclusively based upon your device's ability to contact and "see" the 3-5 satellites necessary to triangulate its position. Our app simply reports what your device believes to be its current location.
If your device cannot establish a satellite signal fix at the exact moment Accountable2You reports your device's location, the data in the accountability report will be less accurate: The report data is only as reliable as your device's ability to "see" the necessary satellites in a given location at that exact moment the location was recorded.
If you have enabled the service on your device and you experience issues, please try the following tips:
1. Ensure that the location (GPS) features are enabled on your Android device
- Access the location settings on your device:
- Older devices: Settings > Privacy & safety (or Privacy & location) > Location.
- Newer devices: Settings > Location
- Ensure that "Use location" or location services are enabled or set to the "On" position.
2. Has the device moved?
The location is recorded approximately every 500 meters to preserve battery life - it's based on movement, not time. Some devices, especially older devices, are prone to lower levels of accuracy. At the top of the Location Activity Tracking screen (reference this article), you should see a message indicating the "Last Location recorded..." with a date and time.
3. Restart the device
After enabling the GPS features in the Accountable2You app, it may be necessary to restart your phone for the location monitoring to begin.
4. Toggle the setting on/off within Accountable2You
Open the Accountable2You app and access the Settings menu. Uncheck the box next to "Send Location Data," wait a few seconds, and re-check the box. This will restart the service.
5. Turn off power-saving mode
Make sure the device has not been placed into a power-saving mode, either through the Android system itself or through any third-party application. Power saving mode will often disable GPS functionality and lead to missing or incomplete tracking.