Accountable2You, LLC

Contact Us: support@accountable2you.com | (859) 534-9855 | Submit a Ticket
*Email is the fastest way to contact us even for urgent matters.


Follow

Motorola devices are reporting accessibility turned off

Motorola recently released a patch for their devices that will disable the accessibility service while the device is inactive. 

We've seen a number of users report that their Moto devices are producing an alert saying the accessibility service being turned off. 

We have released an update 1.79 to address this issue. Please update our Android app to this latest version. To update the app you'll want to open the Google Play Store and select the menu option. Select My apps & games. Press the Update button next to Accountable2You.

If you continue to have issues with this alert please open the Accountable2You app and select Diagnostics. Press the Email to Accountable2You button and send us a diagnostics report. We'll be happy to see what is going on.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request