Update the A2U app on Android

We regularly release updates to our apps to improve performance, fix bugs, and improve the accountability monitoring experience.

Because of some newer security features Google has built into Android devices, there are a few extra steps in the update process to receive the latest version of A2U. We'll walk you through that process here — let's get started!  

Note: If you're installing A2U for the first time on your Android device, you'll find the correct steps in our Android install guide here. 

1. Check for updates in the A2U app

  1. Open the A2U app and tap the Updates button.
  2. If a new version is available, tap Install.

2. Allow file access

You may see a system prompt requesting file access for A2U. Tap Allow.

3. Allow installing apps from unknown sources

  1. In the popup that appears, tap Settings.
  2. Toggle the slider to the 'on' position (to the right) to allow A2U to install app updates.

4. Install the update

In the popup from A2U Android, tap Update.

5. Dismiss the Play Protect security notice

If you have Google Play Protect enabled, you'll likely see a popup saying the update was blocked by Play Protect. 

This is a standard security notification on Android. Since you're installing the update directly through A2U, the update is safe and secure. 👍 

  1. Tap Details to expand the menu.
  2. Tap "install anyway" to finish installing the update. (This update is safe and secure.)

That's it!

You should see a final popup saying "App installed." You now have the latest version of A2U! 🎉

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