We’re happy to help with any technical issues, questions, or problems you’ve encountered with your Accountable2You installation on your device. So if you need anything at all, please do let us know!
NOTE: Please note that uninstalling the software does not cancel your paid subscription. For instruction on suspending or canceling your subscription, please visit this article.
Step 1: Locate and click the "AU" icon in your Mac's toolbar. Then select "Uninstall".
Step 2: Provide a reason for your accountability partners.
If your account is still active, your accountability partners will be informed that you have removed the application from your device. Help them understand the reason by indicating this in the space provided. When finished, click "Uninstall".
Step 3: Enter System Password.
You will be prompted to enter your system password to complete the uninstall. Please note that this is your computer system password, not your Accountable2You password.
Step 4: Acknowledge Uninstall.
Once the installation is complete, you'll receive a prompt similar to the one shown below.
Accountable2You has been removed from your device. Your accountability partners will receive an e-mail that looks similar to this: