Update the Accountable2You CT Monitoring App on Android

What is Accountable2You CT?

Accountable2You CT is an “enhanced” version of our monitoring app for Android that captures more detailed information about texts and phone calls than the regular monitoring app. Due to Google’s security features, this version must be sideloaded (installed using a direct link instead of the app store). Contact support@accountable2you.com for details about how to install it.

If you’re looking to install our regular monitoring app from the Google Play Store, check out this guide.

We regularly release updates to our apps to improve performance, fix bugs, and improve the accountability monitoring experience.

Because of some newer security features Google has built into Android devices, there are a few extra steps in the update process to receive the latest version of our enhanced app. We'll walk you through that process here — let's get started!

These steps are for the enhanced version of our Android monitoring app (Accountable2You CT).

If you have the Google Play Store version, you can update the app directly through the Play Store with the steps found here.

1. Check for updates in the Monitoring app

  1. Open the Accountable2You Monitoring app and tap the Updates button.
  2. If a new version is available, tap Update Now.

2. Download file again.

You may see a system prompt asking you to download Accountable2You again. Tap Download again > Accountable2you (#) apk > Update

3. Dismiss the Play Protect security notice

If you have Google Play Protect enabled, you'll likely see a popup saying the update was blocked by Play Protect. 

This is a standard security notification on Android. Since you're installing the update directly through Accountable2You, the update is safe and secure. 👍 

  1. Tap More details to expand the menu.

  2. Tap "install anyway" to finish installing the update. (This update is safe and secure.)


4. Enable Accessibility.

  1. Open Accountable2You and tap Permissions > Allow Permissions > Allow. (If everything is already allowed, you can skip these steps.)
  2. From the Accessibility page, tap Installed apps > Accountable2You CT (it will be grayed out).
    1. Tap OK on the system prompt.
  3. From the main Settings page, tap Apps > Accountable2You CT.
  4. Tap the 3 dots on the top right to Allow Restricted Settings.
    1. Verify your identity in the system prompt using your password or fingerprint.
  5. From the main Settings page, tap Accessibility > Installed apps > Accountable2You CT (it will no longer be grayed out).

That's it!

You should see a final popup saying "App installed." You now have the latest version of the Monitoring app! 🎉


Want to test the monitoring? Click here to learn how!

Did you find what you’re looking for? Let us know!