Switch from Apple payments

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After downloading the Accountable2You app on an iPhone, if you select the Get Started button rather than Add Device, as shown below, you’ll be prompted to create a new subscription directly through Apple’s App Store, even if you already signed up through the Accountable2You website online.

The App Store only offers one of Accountable2You’s plan types – the Personal plan – and at a higher subscription cost than what is offered through the Accountable2You website. You can see all our plans and pricing options here.

Switching from Apple payments usually saves about $4 per month.

How to check your subscription

There are two ways to check whether you signed up through the Accountable2You website or through the App Store:

Method 1: Check your account through the Accountable2You website

  1. Log in to your Accountable2You account here.
  2. Select your name or profile photo and choose Account Settings from the drop-down menu.
  3. Select the Billing page. If you have an Apple subscription, you will see “Your Subscription: Apple In-App.”

Method 2: Check your Apple subscriptions on your iOS device

  1. Open the Settings app on your iPhone or iPad.
  2. Tap your name.
  3. Tap Subscriptions. If you see Accountable2You listed here, you signed up through the App Store.

Switch from Apple payments

Perks of your subscription being managed by Accountable2You include:

  • More plan types and billing options available
  • Ability to cancel the subscription immediately
  • Ability to request a refund for canceled subscriptions

Follow these steps to switch from Apple payments:

  1. Cancel your Apple subscription: Cancel a Subscription from Apple.
  2. Either wait until your Apple subscription expires (you can find the expiration date in Settings > your name > Subscriptions), or contact the Accountable2You Support team for help deleting your Accountable2You account.
    • You can get in touch with our Customer Support team by clicking the green Contact Us button on this page.
  3. Start a new A2U subscription through our website: Accountable2You Plans.
  4. Reinstall Accountable2You on your devices:

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