What devices and OS versions are supported?
In this article:
We support the Windows platforms below.
- Windows 11 (Except S)
- Windows 10 (Except RT & S)
- Windows Server 2022
- Windows Server 2019
- Windows Server 2016
- 32-bit operating systems are not supported.
- Windows phones and prior editions of Windows operating systems are no longer officially supported, but the software may still work on these versions.*
- ARM-based devices are also unsupported, although they may work with our app if the device is running Windows 11.*
*In any case, when attempting to install our software on older devices or devices with unsupported hardware, we recommend proceeding at your own discretion.
We support both Intel and Apple Silicon-based Macs that still receive Apple's security updates. (M1 and M2-based Macs require Rosetta to successfully run A2U.)
Our iOS app is designed and optimized for iOS 15 and newer, so those versions will provide the best experience on the following devices:
- iPod Touch
If you have iOS devices running iOS 13.5 or 14, A2U may install and run successfully, but there is a possibility of unintended performance issues due to the older operating system.
With that in mind, we'd recommend updating to iOS 15 by following the steps from Apple's official support site.
We support Android smartphones that still receive security updates and are supported by Google Android.
- Devices running Android 11* and greater**
*Devices running Android 5.0 and higher have been known to work without issue, yet please note that the introductory statement is still true. We can only support the Android platforms which still receive security updates and are supported by Google Android.
**Phone and tablet devices are supported. Android TV and other variations may not be compatible.
Amazon Kindle devices run on an operating system called FireOS, which is Amazon’s customized edition of Android. However, current versions of FireOS are based on older (non-current) versions of Android.
Because of this, we can only officially support the devices listed below if they're running FireOS 8 (based on Android 11) or newer.
- Kindle Fire
- Kindle Fire HD
- Fire Phone
Chrome and Chrome OS
We support the Google Chrome OS platforms below that still receive security updates.
This browser extension is primarily designed for Chromebook and monitors all activity within Google Chrome. This extension is not necessary if you're using Mac, Windows, or Linux. We instead recommend using the versions specifically designed for those products.
We support almost all Linux distributions as long as they're able to download and run apps from the Snap Store. While it might not be ideal for absolutely everyone, deploying our app through Snapcraft allows us to support a large range of distributions with a single app version.
Our team strives to maintain compatibility with all major Linux versions and releases. Yet, due to the massive number of builds, variants, and user modifications within various Linux distributions, it simply isn't possible to guarantee universal compatibility with every Linux version, release, and modification.
While that disclaimer may sound ominous, thankfully, it's rarely a concern due to excellent cross-distribution compatibility. As our developers and customers discover reproducible anomalies with specific Linux distributions running Accountable2You, we document those findings and workarounds here.
Note: While we support the production (current) versions of all the previously listed operating systems, we don't support beta versions of any operating system, or outdated versions that can't receive the latest security updates.