What devices and OS versions are supported?

In this article:

Windows

Click here for Windows setup instructions.

We support the Windows platforms below.

  • Windows 11 (Except S)
  • Windows 10 (Except RT & S)
  • Windows Server 2022
  • Windows Server 2019
  • Windows Server 2016

Not supported:

  • 32-bit operating systems are not supported.
  • Windows phones and prior editions of Windows operating systems are no longer officially supported, but the software may still work on these versions.*
  • ARM-based devices are also unsupported, although they may work with our app if the device is running Windows 11.*

    *In any case, when attempting to install our software on older devices or devices with unsupported hardware, we recommend proceeding at your own discretion.

Mac

Click here for Mac setup instructions.

We support both Intel and Apple Silicon-based Macs that still receive Apple's security updates. (M1 and M2-based Macs require Rosetta to successfully run A2U.)

Apple iOS

Click here for iOS setup instructions.

Our iOS app is designed and optimized for iOS 15 and newer, so those versions will provide the best experience on the following devices:

  • iPhone
  • iPad
  • iPod Touch

If you have iOS devices running iOS 13.5 or 14, A2U may install and run successfully, but there is a possibility of unintended performance issues due to the older operating system.

If you're on iOS 14 in particular, we'd recommend updating to iOS 15 by following the steps from Apple's official support site.

Android

Click here for Android setup instructions.

We support the Android platforms that still receive security updates and are supported by Google Android. 

  • Devices running Android 10* and greater**

*Devices running Android 4.1 and higher have been known to work without issue, yet please note that the introductory statement is still true. We can only support the Android platforms which still receive security updates and are supported by Google Android.

**Phone and tablet devices are supported. Android TV and other variations may not be compatible.

Not supported: Kyocera brand devices. (These devices operate differently than most Android devices from other manufacturers, which prevents A2U from monitoring activity successfully.)

Kindle Fire

Click here for Kindle Fire setup instructions.

We support the Amazon Kindle platforms below that still receive Amazon's security updates. 

  • Kindle Fire
  • Kindle Fire HD
  • Fire Phone

Requires Fire OS 4 or greater

Chrome and Chrome OS

Click here for Chrome setup instructions.

We support the Google Chrome OS platforms below that still receive security updates. 

  • Chromebook

This browser extension is primarily designed for Chromebook and monitors all activity within Google Chrome. This extension is not necessary if you're using Mac, Windows, or Linux. We instead recommend using the versions specifically designed for those products.

Linux

Click here for Linux information and setup instructions.

We work hard to maintain compatibility with all major Linux versions and releases. Yet, due to the massive number of builds, variants, and user modifications within various Linux distributions, we cannot guarantee universal compatibility with every Linux version, release, and modification. It simply isn't possible.

While that disclaimer may sound ominous, thankfully, it's rarely a concern due to excellent cross-distribution compatibility. As our developers and customers discover reproducible anomalies with specific Linux distributions running Accountable2You, we document those  findings and workarounds here.


Note: While we support the production (current) versions of all the previously listed operating systems, we don't support beta versions of any operating system, or outdated versions that can't receive the latest security updates.

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