What Devices and OS Versions Are Supported?
We support the current versions of the operating systems below. We don't support beta versions or older versions that no longer receive security updates. Accountable2You may work on older operating systems, but we won't be able to troubleshoot them.
In this article:
Windows
We support these Windows versions:
- Windows 11 (except S mode)
- Windows Server 2022, 2019, and 2016
We don't support these versions:
- 32-bit versions of Windows
- Older versions of Windows
- ARM-based devices (the app often works on ARM devices running Windows 11)
Mac
We support Intel and Apple silicon Macs that still receive security updates from Apple. The oldest version Apple currently updates is macOS 15 (Sequoia).
iPhone and iPad
iPhone and iPad setup instructions
We support iPhones and iPads running iOS 18 or newer.
Android
We support Android phones and tablets running Android 14 or newer that still receive security updates from Google.
We don't support these devices:
- Android TV
- Less common Android-based systems, like GrapheneOS or CalyxOS
Chromebook and Chrome
We support Chromebooks that still receive security updates from Google. Our extension also runs in Chrome browsers on version 88 or newer.
The extension is built for Chromebooks and monitors activity in Google Chrome. If you use Windows, Mac, or Linux, install the app made for that system instead.
Linux
Our Linux app is a Snap package, so you can install it on Linux distributions that support the Snap Store. Because Linux users are a smaller part of our customer base, we focus our testing on these popular distributions:
- Ubuntu (and official Ubuntu flavors)
- Fedora
- Debian
- Linux Mint
You're welcome to try other distributions, but we can't officially support them. For tips on specific distributions, see our Linux distribution notes.
- Our Linux app requires an X11 session.
- Monitoring doesn't work reliably with Wayland. On Ubuntu and Fedora, the default GNOME desktop no longer offers an X11 session. Use a desktop that does, like Xfce or MATE (available as Xubuntu, Ubuntu MATE, and Fedora's Xfce and MATE editions).
- Our app doesn't support ARM processors, including Raspberry Pi.
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