Search results for gps not working

60 articles found

  • Can I test to see if Accountable2You is working?

    I'd like to see if A2U and the alerts are working. How can I test this? Great question, and yes, you can test it! Better still, you don't need to access objectionable content to do so! Once you've

  • Linux Distribution-Specific Notes

    We maintain a running list of known anomalies, differences, and issues encountered while using Accountable2You with various Linux distributions, shown below. For instructions on installing

  • Retiring Legacy App Versions

    Several years ago, we updated the infrastructure for newer versions of our monitoring apps. The new backend tech made our apps faster and safer for all our customers! On February 20, 2024, we will

  • How do I prevent Accountable2You notification emails from going to the spam or junk folder?

    Why aren't my email notifications arriving in my email inbox? Have you noticed that you're not receiving email notifications or alerts from Accountable2You? If so, you've come to the right place!

  • Cancel Your Subscription or Delete Your Account

    First off, we’d love the opportunity to help you succeed with Accountable2You. Our Customer Support Team is standing by to help with any technical issues, questions, or problems you’ve encountered

  • Refund Policy

    First off, we’d love the opportunity to help you succeed with Accountable2You. Our Customer Support Team is eager to help with any technical issues, questions, or problems you’ve encountered along

  • The Accountable2You Beta Program

    Help us make the next release of Accountable2You the best version yet! The Accountable2You beta program is a simple way for you to test-drive our latest updates and features, and provide important

  • Does Accountable2You monitor social media?

    Social media is a big part of everyday life for most of us these days, and while it has many advantages, it can also be a source of temptation or weakness where we need extra accountability. We're

  • What to do when "No Records Found" appears on reports.

    What does this mean? The "No Records Found" feature added to the e-mail summary report serves as an indicator that the device in question hasn't recorded any activity within the timeframe of the

  • Records for Android devices are taking a long time to update

    You can expect most records to appear on your Reports within a few minutes of the activity occurring. However, there might be circumstances where they are delayed. No Internet: The phone might be out

  • FAQ: Does the VPN monitor my Hotspot traffic?

    No. Apple has designed their iOS platform so that even if a VPN is enabled and running on the device, all Hotspot traffic does not go through the VPN. Because of this, any devices that are connected

  • FAQ: Do I need the Chrome extension if I already have the Windows, Mac or Linux software?

    If you have a Windows, Mac or Linux computer and Accountable2You is already installed on the device, you do not need to install the Chrome extension to monitor the Chrome browser. The A2U app you

  • Does Accountable2You Filter or Block Content?

    Does Accountable2You Filter or Block Content? While we don't provide filtering or blocking, it's not because we're "anti-filtering" or something along those lines. On the contrary, we know filtering

  • What devices and OS versions are supported?

    In this article: Windows Mac Apple iOS Android Kindle Fire Chrome and Chrome OS Linux Windows Click here for Windows setup instructions. We support the Windows versions below. Windows 11 (Except S

  • Will Accountable2You provide screenshot accountability?

    Our desire at Accountable2You is to provide an accountability solution that protects your privacy, respects the accountability partner, offers peace of mind, and helps establish a transparent

  • Email Verification Help

    The security and privacy of your account and activity records is incredibly important to us! One way we help protect your account is by requiring all emails associated with your account to be

  • Will Accountable2You record activity that occurred before installation of the product?

    No, the monitoring app records activity as they occur in real-time. Previous activities will not be recorded.

  • Create Custom Trigger Words

    Can I create custom alerts for a specific activity, word, or phrase? Yes, you can! Accountable2You maintains a massive (and always growing) list of questionable words and phrases that produce alerts

  • Install Accountable2You for Linux

    Accountable2You for Linux-based distributions utilizes Snapcraft “snaps”, one of the most widely trusted Linux app stores in the world, to deploy a single version of our software to work on nearly

  • Time Limit Alerts (Family Plans)

    Parents naturally want to receive alerts for any and every type of objectionable content viewed on their children’s devices. But sometimes the problem isn't what is being viewed on your child’s new

  • Manage Your Billing and Payment Information

    Update your payment information To update the credit/debit card for your Accountable2You subscription, just follow the steps below: 1 Log in to your online A2U account here. 2 Once logged in, click

  • Exclude Android Apps from Monitoring

    Can I remove monitoring from a specific app on my Android phone? Accountable2You monitors activity on devices at a deep level, yet we also recognize the need for privacy, even in the midst of

  • Accountable2You keeps reporting that it has been turned off unexpectedly

    The alert "Accountable2You was turned off unexpectedly" can indicate that the user has terminated the application, which will prevent any further monitoring. This alert may also occur if the computer

  • Does Accountable2You monitor "Private" or "Incognito" browsing?

    In short, yes! If our monitoring app is reporting normal activity (e.g., non-private/incognito) within that browser, we can also capture that browser's "Incognito" mode activity. ✅ The activity

  • Tips for Interpreting Activity Records

    This article focuses on interpreting questionable activity that triggers an alert but can also be helpful in interpreting non-objectionable activity. ✅ Accountable2You is designed to create alerts

  • Adjust the Monitoring Sensitivity for Your Devices

    While we recommend the default level of monitoring for most devices, you can adjust the sensitivity of the monitoring system as needed (this setting is adjusted individually for each device). This

  • Add and Edit Family Members

    The Accountable2You Family plan allows you to add each member of your family as a unique user on your account. This lets you take advantage of features that are specific to each user like Custom

  • Install Accountable2You School Edition for Chromebook

    Important: Before you begin The steps in this guide are for organizations/school IT administrators hoping to deploy Accountable2You to all of their managed Chromebook devices. If you are not your

  • FAQs - Retiring PayPal Plans

    Back in 2014, we switched the billing platform for our subscriptions from PayPal over to a newer system called Stripe. For the past 9 years, we’ve kept those grandfathered PayPal subscriptions active

  • Samsung Gear VR Accessibility Issues

    There is a known issue where the use of Samsung Gear VR may cause the Accessibility feature of the Android device to become automatically disabled while the VR system is in use. This is an issue with

  • Uninstall Accountable2You for Linux

    We’re happy to help with any technical issues, questions, or problems you’ve encountered with Accountable2You. So if you need anything at all, please do let us know! Uninstalling the app does not

  • Uninstall Accountable2You for Apple Mac

    We’re happy to help with any technical issues, questions, or problems you’ve encountered with your Accountable2You installation on your device. If you need anything at all, please do let us know!

  • Android Battery Saver Feature

    Accountable2You's monitoring app does not use a significant amount of resources, so most users experience little or no noticeable change in battery life on their devices. However, because of the

  • Understand Accountable2You Alerts

    As Accountable2You monitors your device activity, it adds text descriptions of that activity to your reports. In the process, the software also scans each activity record for potentially questionable

  • Uninstall Accountable2You for Android

    We’re happy to help with any technical issues, questions, or problems you’ve encountered with your Accountable2You installation on your device. If you need anything at all, please do let us know!

  • Android WiFi-only mode

    The Accountable2You monitoring app doesn't use a significant amount of resources or cellular data, and as a result, most users experience little or no noticeable change in their cellular data usage.

  • Uninstall Accountable2You for Amazon Kindle Fire

    We’re happy to help with any technical issues, questions, or problems you’ve encountered with your Accountable2You installation on your device. So if you need anything at all, please do let us know!

  • Uninstall Accountable2You for Apple iOS

    We’re happy to help with any technical issues, questions, or problems you’ve encountered with the monitoring app on your device. So if you need anything at all, please do let us know! Uninstalling

  • Uninstall Accountable2You for Chrome OS / Chromebook

    We’re happy to help with any technical issues, questions, or problems you’ve encountered with Accountable2You. If you need anything at all, please do let us know! Uninstalling the extension does not

  • Uninstall Accountable2You for Windows

    We’re happy to help with any technical issues, questions, or problems you’ve encountered with your Accountable2You installation on your device. If you need anything at all, please do let us know!

  • Can I Exclude Apps From Being Monitored?

    Yes! Accountable2You's monitoring app for Windows, Mac, Linux, and Android operating systems features an application exclusion list that enables you to specify programs or applications that you do

  • What data does your app collect?

    What information does Accountable2You retain? To put it quite simply, except for typical internet addressing info (necessary to route data and traffic properly), all of the data the Accountable2You

  • Exclude Windows Applications from Monitoring

    We understand that there are some areas where privacy may be needed, even in the midst of transparency! Because of this, we've equipped our Windows software with an Application Exclusion feature.

  • FAQ: What does "Apple Restriction - Activity Can't Be Recorded" mean?

    If you click on an app while viewing your App Usage report, instead of seeing activity details (as you would for any other type of device), you’ll see the phrase "Apple Restriction - Activity can't

  • Exclude Mac Applications from Monitoring

    We understand that there are some areas where privacy may be needed, even in the midst of transparency! Because of this, we've equipped our Mac software with an Application Exclusion feature. (Note

  • Why does Accountable2You limit the number of active installs?

    We get it. No one likes limits. So why do we limit the number of devices per plan? It’s a fair question, and it's not a new idea. Some of our respected competitors offer unlimited installs - and

  • Install Accountable2You for Kindle Fire

    You can now install Accountable2You monitoring app directly from the Amazon Appstore on supported versions of Kindle Fire tablets! Follow the steps below to get started. 1 Download Accountable2You

  • FAQ: iOS Apps Monitored by Accountable2You

    How does Accountable2You detect apps installed on the device? Using the VPN settings on your iPhone or iPad, the Accountable2You monitoring app for iOS can see apps on your device as they connect to

  • FAQ: Why do I see some sites on my report that I didn’t visit?

    Accountable2You's monitoring solution processes the internet traffic traveling between your device and each website or app in use. While this method is our best option to provide high-quality

  • Download Reports with Scheduled Exports

    Accountable2You only retains activity records for 15 days on the online reports and our servers. If you'd like to keep a copy of activity data longer, you can accomplish that with our Scheduled