Search results for Invite Members to your Group
85 articles found
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Restore a Previous Group Member
This guide is for administrators on group plans. If you’ve deleted a group member and would like to reinvite them, you’ve come to the right place! Keep reading for a solution to reinvite the group
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Invite Members to your Advocate or Mentor Group Plan
The Accountable2You group plans allow you to invite additional users to your group. Each new user is provided their own account. The following steps will walk you through the process of adding new
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Invite Members to your Organization Plan
The Accountable2You Organization Plan allows you to invite additional users to your group. Each new user is provided with their own account. In this plan, the plan administrator has access to all
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Add and Edit Family Members
The Accountable2You Family plan allows you to add each member of your family as a unique user on your account. This lets you take advantage of features that are specific to each user like Custom
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Manage Alert Settings on an Organization or Mentor Plan
This guide is for administrators on Organization or Mentor plans. If you’re not an administrator, or if you’re on a different plan type, see this article to manage your alert settings. As an
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Manage a Group Member's Partners
This guide is for admins on Organization plans. On other plan types, group members must add their own partners with the steps found here. As a group administrator, you can manage a group member's
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Change the Billing Manager on a Group Plan
This guide is for admins on group plans. While a group plan can have multiple account administrators, only one account admin can be the billing manager. This article explains how the billing manager
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Link Additional Email Addresses to Your Account
If you have multiple email addresses that you use with Accountable2You, you can link them all to one A2U account with the steps in this article. When you connect other email addresses to your A2U
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Switch Plan Types
Please visit our Pricing page to see the current pricing, device limits, and unique features for each of our subscription plans. In this article Switch between Individual and Family Plans Group and
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Choose the Right Plan
Accountable2You’s plans are designed thoughtfully with a different person or group in mind. You can review the current prices and features of these plans on our Pricing page, but this guide will help
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Getting Started with a Family Plan
Welcome! We’re excited for you to join thousands of others in the Accountable2You family who are enjoying the freedom of transparency on their devices. Thanks for taking this step to help your family
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Create a Subgroup
This guide is for admins on Organization or Mentor plans. (The subgroup feature isn’t necessary on Advocate plans.) With subgroups, you can divide your plan’s members into organized groups. If you
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Reset your password or recover your username
We get it—people lose track of passwords and forget stuff, and we’re right there with you! No matter what type of A2U plan or account you currently have, you can easily retrieve your username and
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Cancel Your Subscription or Delete Your Account
First off, we’d love the opportunity to help you succeed with Accountable2You! Our Customer Support team is here to assist you with any technical questions or issues you encounter. Simply email us at
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Add your Devices
Adding devices to your account is as simple as installing the monitoring app on the devices you want to monitor. Once installed, you will be prompted to register the device with your Accountable2You
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Reactivate Your Account
Welcome back! To reactivate your previous A2U subscription, just follow these steps: Log into your A2U account online here and navigate to Account Settings > Upgrade To Paid Account. Select your
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Manage Your Personal Information
Accountable2You makes it easy to update personal information like your name, email address, phone number, and password. In this article: How to edit your personal information View your username
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What data does your app collect?
What information does Accountable2You retain? To put it quite simply, except for typical internet addressing info (necessary to route data and traffic properly), all of the data the Accountable2You
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Manage Your Billing and Payment Information
There are two pages in your Accountable2You account that provide important billing information: The Billing page shows your subscription type and current payment method. The Billing History page
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Adjust the Monitoring Sensitivity for Your Devices
While we recommend the default level of monitoring for most devices, you can adjust the sensitivity of the monitoring system as needed (this setting is adjusted individually for each device). This
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Set Up Accountability Partners
Having a good accountability partner is the foundation of success when it comes to using Accountable2You's monitoring on your devices. To learn more about how to choose an accountability partner, or
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Getting Started with a Personal Plan
Welcome! We’re excited for you to join thousands of others in the Accountable2You family who are enjoying the freedom of transparency on their devices. Thanks for taking this step toward defending
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"No Records Found" message in report emails
When you see the "No Records Found" message in your email summary reports, it indicates the device in question has reported no activity within the timeframe of the report (either the past day or the
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Time Limit Alerts (Family Plans)
Parents naturally want to receive alerts for any and every type of objectionable content viewed on their children’s devices. But sometimes the problem isn't what is being viewed on your child’s new
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FAQ: Do you have phone support?
At Accountable2You, we're passionate about serving people. That's true when it comes to answering your questions too! Our Customer Support team members are knowledgeable and helpful with technical
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View the Reports Page
The Reports Dashboard is the initial page you’ll come to in your online A2U account when selecting Reports from the navigation bar. This page provides an overview of the total number of records and
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Edit Device Name and User
If you need to either change the name of a device (how it appears on reports) or assign a device to a different user (for Family or group plans), then you’ve come to the right place! Edit the device
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Partners - Set Up a Free Account
Serving as an accountability partner is an incredibly important role! To help streamline the job of reviewing activity records and managing alert settings, we designed a special free account with
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FAQ: iOS Apps Monitored by Accountable2You
How does Accountable2You detect apps installed on the device? Using the VPN settings on your iPhone or iPad, the Accountable2You monitoring app for iOS can see apps on your device as they connect to
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Install Accountable2You for Microsoft Windows
💡Supported versions: We support devices running Windows 10 and newer. Check out this article for a full list of supported devices. Step 1: Download and launch the installation file Click this link
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Install Accountable2You for Android
If you have any other versions of Accountable2You for Android on your device, please uninstall those versions before installing our app with the steps below. ✅ 1 Download the app from the Google Play
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Download Reports with Scheduled Exports
Accountable2You only retains activity records for 15 days on the online reports and our servers. If you'd like to keep a copy of activity data longer, you can accomplish that with our Scheduled
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Install Accountable2You School Edition for Chromebook
Important: Before you begin The steps in this guide are for organizations/school IT administrators hoping to deploy Accountable2You to all of their managed Chromebook devices. If you are not your
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Activity records are taking a long time to update
In most cases, you can expect activity records to appear on your Detailed Report within several minutes of the activity occurring on your device. However, there are circumstances where it may take
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Does Accountable2You Filter or Block Content?
Does Accountable2You Filter or Block Content? While we don't provide filtering or blocking, it's not because we're "anti-filtering" or something along those lines. On the contrary, we know filtering
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FAQ: Why do I see some sites on my report that I didn’t visit?
Accountable2You's monitoring solution processes the internet traffic traveling between your device and each website or app in use. While this method is our best option to provide high-quality
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How do I prevent Accountable2You notification emails from going to the spam or junk folder?
Why aren't my email notifications arriving in my email inbox? Have you noticed that you're not receiving email notifications or alerts from Accountable2You? If so, you've come to the right place!
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Instant Text Alerts
Instant Text Alerts are SMS text alerts that go out within 5 minutes of any highly questionable (🔴 red alert) activity. These alerts allow partners to rapidly reach out and address a concern with
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Refund Policy
First off, we’d love the opportunity to help you succeed with Accountable2You. Our Customer Support Team is eager to help with any technical issues, questions, or problems you’ve encountered along
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Identify and Remove Inactive Devices
As you add and remove the A2U monitoring app on your devices, sometimes you'll end up with duplicates on your account. Keeping the devices on your account tidy helps ensure your reports are as clear
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Android Accessibility Keeps Turning Off Accountable2You
To monitor your device, the Accountable2You monitoring app needs permission to use your phone's Accessibility settings. This article walks through some common obstacles and solutions to keep these
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Install Accountable2You for Apple Mac
We support both Intel and Apple Silicon-based Macs that still receive Apple's security updates. You can see macOS versions currently maintained by Apple here. Step 1: Download Accountable2You for Mac
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Install Accountable2You for Chromebook
Before you begin, ask these questions to make sure this is the correct guide: Are you installing this Chrome extension on a Windows, Mac, or Linux device? If yes, you don't need this extension. Use
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Install Accountable2You for Apple iOS
If you have our old monitoring app or our beta app installed on your iOS device, please uninstall any other versions of A2U on your iOS device before installing our monitoring app with the steps
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Can I receive reports and alerts for my own activity?
Would you like to get reports and alerts for your own device activity? You can easily get daily or weekly email reports, along with email and text alerts for your own device activity, just like your
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Uninstall Accountable2You for Apple Mac
We’re happy to help with any technical issues, questions, or problems you’ve encountered with your Accountable2You installation on your device. If you need anything at all, please do let us know!
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Uninstall Accountable2You for Windows
We’re happy to help with any technical issues, questions, or problems you’ve encountered with your Accountable2You installation on your device. If you need anything at all, please do let us know!
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Install Accountable2You for Kindle Fire
You can now install Accountable2You monitoring app directly from the Amazon Appstore on supported versions of Kindle Fire tablets! Follow the steps below to get started. 1 Download Accountable2You
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The Accountable2You Beta Program
Help us make the next release of Accountable2You the best version yet! The Accountable2You beta program is a simple way for you to test-drive our latest updates and features before they’re publicly
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Uninstall Accountable2You for Android
We’re happy to help with any technical issues, questions, or problems you’ve encountered with your Accountable2You installation on your device. If you need anything at all, please do let us know!